APQC's Levels of Knowledge Management Maturity

APQC's Levels of Knowledge Management Maturity^SM provide a road map for moving from immature, inconsistent knowledge management activities to mature, disciplined approaches aligned to strategic business imperatives. In this article, APQC's Cindy Hubert and Darcy Lemons outline the different levels of maturity, offering organizations a road map with milestones and checkpoints to guide their KM efforts.