APQC Events
APQC webinars and conferences provide exclusive insights and information on the most relevant topics in productivity and quality improvement today. At these events, you’ll get benchmarks, best practices, and other valuable knowledge your company can use to face today’s challenges, and be ready for tomorrow’s competition.
APQC Orientation On Demand
Whether you're a current APQC member or interested in membership, our on-demand orientations will provide an overview of how to navigate the website to access research-based tools and resources to help you benchmark, assess, and confidently set the course for improvement.
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May 2024
Highlights from APQC's 2024 Conference: Connect. Change. Grow
Join APQC's Jeff Varney, Lynda Braksiek, and Madison Lundquist for an interactive webinar outlining key takeaways and the hottest topics of interest from APQC’s 2024 Conference.
View Event Details & Register for: Highlights from APQC's 2024 Conference: Connect. Change. GrowDesigning and Sustaining Communities of Practice
This course will focus on the critical elements of community of practice (CoP) design and tips and techniques to help you plan your organization’s CoP strategy. Participants will engage in conversations and activities that address CoP strategy and structure, alignment with stakeholder needs, CoP roles, support, and engagement, and key activities for designing and sustaining CoPs.
View Event Details & Register for: Designing and Sustaining Communities of PracticeBuilding a High-Powered KM Strategy
This course will walk participants through the first two phases of APQC’s Knowledge Management Program Framework: creating a call to action for KM and developing an associated KM strategy that is aligned to organizational goals and business imperatives.
View Event Details & Register for: Building a High-Powered KM StrategyEstablishing Effective Measures and Analytics
This course introduces the fundamentals of measurement, analytics, and benchmarking. Participants will be able to define and align common data and analytics terms, explain measurement principles and proven practices, describe analytics and common techniques and how to use them, and understand the power of benchmarking and its various forms.
View Event Details & Register for: Establishing Effective Measures and AnalyticsPrioritizing and Implementing Process Improvement
During this course, participants will learn how to identify, assess, and select process improvements, pick the right improvement approach and manage the change process, and integrate and align different improvement initiatives across the organization.
View Event Details & Register for: Prioritizing and Implementing Process ImprovementRoundtable Discussion: How Organizations Use Process Frameworks
Members OnlyThis roundtable will be a facilitated conversation on how organizations are using process frameworks, the common adoption practices, implementation practices, and the challenges involved
View Event Details & Register for: Roundtable Discussion: How Organizations Use Process FrameworksJune 2024
Introduction to HR Measures: Talent Acquisition Measures
Members OnlyJoin APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, for APQC's Introduction to HR Measures webinar series. In this second webinar, Elissa will introduce APQC members to key talent acquisition performance measures.
View Event Details & Register for: Introduction to HR Measures: Talent Acquisition MeasuresRoundtable Discussion: Emerging Technology for Knowledge Management
Members OnlyThis roundtable is an opportunity for APQC members to have an open discussion about best practices and challenges related to technology in knowledge management.
View Event Details & Register for: Roundtable Discussion: Emerging Technology for Knowledge ManagementKnowledge Revolution with Generative AI: Megatrends and Success Stories
Join APQC's Lynda Braksiek as she welcomes the eGain, the knowledge management sponsor for APQC’s 2024 Conference, for a discussion on the significant impact that Generative AI can have on business outcomes. They will showcase a new and innovative way to adopt Generative AI and KM together in a manner that is completely risk-free, allowing for the quick creation of business value.
View Event Details & Register for: Knowledge Revolution with Generative AI: Megatrends and Success StoriesAPQC Certified Knowledge Manager Course
APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives.
View Event Details & Register for: APQC Certified Knowledge Manager Course