On-Demand Webinars
APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars. If you have any questions about the webinars please contact [email protected].
Watch an On-Demand APQC Demo
If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo.
Watch a Demo2019
| Event Name | Presenters | Topics | Date | Resources |
|---|---|---|---|---|
| Supply Management and Ethical Decision Making | Xenophon Koufteros | Supply Chain Management | May 2019 | Public Webinars & Videos: Supply Management and Ethical Decision Making: Behavioral Experiments Presentation Slides: Supply Management and Ethical Decision Making: Behavioral Experiments |
| How McGraw-Hill Is Transforming Talent Acquisition | Melissa Thompson | Human Capital Management | May 2019 | Members only |
| Batteries Not Included: The Missing Ingredient to Power New Ideas in the Finance Function | Rick Maurer | Finance and Accounting | April 2019 | Public |
| Infosys’ Digital Ecosystem for Knowledge Reuse | Naresh Choudhary | Knowledge Management | April 2019 | Members only Webinars & Videos: Infosys’ Digital Ecosystem for Knowledge Reuse and Automation (Community Call) Presentation Slides: Infosys’ Digital Ecosystem for Knowledge Reuse and Automation |
| How Data & Process Simulation Can Achieve Operational Excellence | Luis Lopez, Erez Iancu Ben Haim | Process and Performance Management | April 2019 | Public |
| Transforming the Employee Experience at IBM: Personalization, Access, Convenience | Benoit Hardy-Vallee | Human Capital Management | April 2019 | Public |
| Driving Collaboration and Value Through End-To-End Processes | Holly Lyke-Ho-Gland, Diego Alvarado | Process and Performance Management | March 2019 | Members only |
| 2019 Supply Chain Management and Priorities | Marisa Brown, Ryan Sullivan | Supply Chain Management | March 2019 | Members only Webinars & Videos: 2019 Supply Chain Management Priorities and Challenges Presentation Slides: 2019 Supply Chain Management Priorities and Challenges |
| Communications Matter: How to Talk to Employees About KM | Lauren Trees | Knowledge Management | March 2019 | Public Webinars & Videos: Communications Matter: How to Talk to Employees About KM (Community Call) Presentation Slides: Communications Matter: How to Talk to Employees About KM |
| The Evolution of the Finance Talent Development Programs at Verizon | Dawn Sieh, PhD | Finance and Accounting | March 2019 | Members only Webinars & Videos: The Evolution of the Finance Talent Development Programs at Verizon Presentation Slides: The Evolution of the Finance Talent Development Programs at Verizon |
| Supply Chain Risk: Planning for the Future | David Dezso, Alastair Donald | Supply Chain Management | February 2019 | Public Webinars & Videos: Supply Chain Risk: Planning for the Future Presentation Slides: Supply Chain Risk: Planning for the Future |
| Process Audits: Uncovering What Drives Process Behaviors and Performance | Jeffery Varney, Jonathan Kraft | Process and Performance Management | February 2019 | Members only |
| What's Driving the Finance Agenda 2019? | Rachele Collins, Ph.D., Steve Player | Finance and Accounting | February 2019 | Members only Webinars & Videos: What's Driving the 2019 Finance Agenda? Presentation Slides: What's Driving the 2019 Finance Agenda? |
| More Than Buzzwords: Chatbots & AI for Everyday KM Wins | Matt Wade | Knowledge Management | February 2019 | Members only Webinars & Videos: More Than Buzzwords: Chatbots and AI for Everyday KM Wins (Community Call) Presentation Slides: More Than Buzzwords: Chatbots and AI for Everyday KM Wins |
| Process and Performance Management Challenges and Solutions for 2019 | Process and Performance Management | January 2019 | Public |
|
| Finance Shared Services Benchmarks and Trends | Brad DeMent | Finance and Accounting | January 2019 | Public Webinars & Videos: Finance Shared Services Benchmarks and Trends Presentation Slides: Finance Shared Services Benchmarks and Trends |
| KM in 2019: The Direction of the Discipline | Cindy Hubert, Lauren Trees | Knowledge Management | January 2019 | Members only Webinars & Videos: KM in 2019: The Direction of the Discipline (Community Call) Presentation Slides: KM in 2019: The Direction of the Discipline |
| Sharing Knowledge Across the Supply Chain | Marisa Brown, Lauren Trees | Supply Chain Management | January 2019 | Public Webinars & Videos: Sharing Knowledge Across the Supply Chain Presentation Slides: Sharing Knowledge Across the Supply Chain |
2018
| Event Name | Presenters | Topics | Date | Resources |
|---|---|---|---|---|
| Foundational Elements of Process Management | Holly Lyke-Ho-Gland | Process and Performance Management | December 2018 | Members only |
| Foundational Elements of Process Measurement | Process and Performance Management | December 2018 | Public |
|
| The Future of Rewards at Unilever | Stuart Smith | Human Capital Management | December 2018 | Members only |
| The People Side of Maturity | Cindy Hubert, Lauren Trees | Knowledge Management | December 2018 | Public Webinars & Videos: The People Side of KM Maturity (Community Call) Presentation Slides: The People Side of KM Maturity |
| Do We Need to Change How We Change? | Holly Lyke-Ho-Gland | Process and Performance Management | November 2018 | Members only |
| Developing Finance Talent for the Future | Charles Solomon | Human Capital Management | November 2018 | Members only |
| Experiments in Tacit Knowledge Transfer | James Martin | Knowledge Management | November 2018 | Public Webinars & Videos: Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer (Community Call) Presentation Slides: Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer |
| Boone County School District's Resource Optimization | Education K16 | November 2018 | Public Webinars & Videos: Boone County School District's Resource Optimization Presentation Slides: Boone County School District's Resource Optimization |
|
| The Chicken or the Egg? Change Management, A Requirement for Business Improvement Success | Evelyn Brisibe | Process and Performance Management | October 2018 | Members only |
| Making KM Agile at Bupa Health Insurance | Sharon Hayward | Knowledge Management | October 2018 | Public Webinars & Videos: Making KM Agile at BUPA Health Insurance (Community Call) Presentation Slides: Making KM Agile at BUPA Health Insurance |
| How Ericsson Manages Changing Skill Sets and Competencies in Shared Services | Human Capital Management | October 2018 | Public |
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| Improving the Flow of Organizational Knowledge | Lauren Trees | Knowledge Management | September 2018 | Public |
| A Journey Toward Excellence | Education K16 | September 2018 | Public Webinars & Videos: A Journey Toward Excellence Presentation Slides: A Journey Toward Excellence |
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| The Inefficiency of Excel Spreadsheets - Simple Solutions for Managing Multiple Sources of Data | Kevin DePree | Process and Performance Management | August 2018 | Public |
| KM in the Era of Digital and Smart Technologies | Carla O'Dell, Lauren Trees | Knowledge Management | August 2018 | Public |
| Ericsson's HR Global Operations Journey | Claudia Petrocchi | Human Capital Management | August 2018 | Public |
| Manufacturing Engagement: How to Keep Your Top Talent | Lisa Ryan | Human Capital Management | July 2018 | Public |
| Customer-Centric Methodologies for Process Management | Holly Lyke-Ho-Gland | Process and Performance Management | July 2018 | Members only |
| Getting More Value Out of Content with Auto-Classification | Simon Trussler | Knowledge Management | July 2018 | Public Webinars & Videos: Getting More Value Out of Content (Community Call) Presentation Slides: Getting More Value Out of Content |
| Knowledge Mapping in Action | Darcy Lemons, Lauren Trees | Knowledge Management | June 2018 | Public Webinars & Videos: Knowledge Mapping in Action (Community Call) Presentation Slides: Knowledge Mapping in Action |
| The Discipline of Business Process Management in the Digital Age | Mathias Kirchmer | Process and Performance Management | June 2018 | Public |
| Themes and Insights from APQC's KM Conference | Cindy Hubert, Lauren Trees | Knowledge Management | May 2018 | Public Webinars & Videos: Themes and Insights from APQC’s 2018 KM Conference (Community Call) Presentation Slides: Themes and Insights from APQC’s 2018 KM Conference |
| Tune Up Your Training Process | Elissa Tucker | Human Capital Management | May 2018 | Public |
| Driving Sustainable Process Improvement Through Organizational Alignment | Stacey Vokrot-Mello | Process and Performance Management | May 2018 | Members only |
| The Center of the Universe: How to Leverage the PCF to Create Manageable Enterprise Models | Process and Performance Management | April 2018 | Public |
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| Digital Intelligence - KM for Futuristic Business | Hariprasad Reddy | Knowledge Management | April 2018 | Public Webinars & Videos: Digital Intelligence: KM for Futuristic Business (Community Call) Presentation Slides: Digital Intelligence: KM for Futuristic Business |
| How to Consolidate Global Rewards - Avoiding Pitfalls; Leveraging Perks | Human Capital Management | April 2018 | Public |
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| Exploring KM Benchmarks and Metrics | Cindy Hubert, Lauren Trees | Knowledge Management | March 2018 | Public |
| Process & Performance Management Challenges and Solutions for 2018 | Holly Lyke-Ho-Gland | Process and Performance Management | February 2018 | Public |
| Top Performing HR Shared Services Organizations | Human Capital Management | February 2018 | Public |
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| Here's How We Got KM to Work at Abbott Laboratories | Fran White | Knowledge Management | February 2018 | Public Presentation Slides: Here’s How We Got KM to Work at Abbott Laboratories |
| Strategic Planning for Knowledge Management | Cindy Hubert, Darcy Lemons | Knowledge Management | January 2018 | Public Webinars & Videos: Strategic Planning for Knowledge Management (Community Call) Presentation Slides: Strategic Planning for Knowledge Management |