APQC recently concluded its latest financial management “trends and challenges survey”−260 midsize to large organizations from around the globe participated in the survey −and the data shows some interesting results. In terms of process areas, overall the general accounting and reporting process…

Knowledge loss goes by lots of names: “The Big Crew Change” in oil and gas; “The Baby Boomer Exodus” and “Corporate Amnesia” across business and government. They all point to the retirement of a whole generation of experts and the loss of what Dorothy Leonard has coined as deep smarts: business- or…

APQC research tell us that a documented KM strategy is an accelerator of KM maturity, and over the past couple of years, you’ve probably heard us talk once or twice (maybe three or four times) about the importance of documenting your organization’s KM strategy. You may have thought to yourself, “I…

If you didn’t think cognitive computing and artificial intelligence (AI) were at the top of everybody’s mind at the beginning of 2017, you certainly could be forgiven for thinking so by the end the year. It seemed like not a week went by that a cover of a major business periodical/website wasn’t…

The 5 W’s of Learning in 2018 Have Employers Asking—How?? Developing talent is getting complicated. Employers are seeing changes in who needs development, what skills must be imparted, when people are available to learn, where learning can (or must) take place, and why talent development is…

Evey month APQC drills down on a financial management metric to help readers better measure, manage, and improve their finance functions. This month’s metric, based on data from APQC’s Open Standards Benchmarking, considers the metric Cash-to-Cash Cycle Time (as originally discussed by my…

As we rush full steam ahead into a year of new promises, fresh starts, and of course challenges. I’d like to take the opportunity to first reflect on 2017 and how it’s set the stage for great things in 2018. Digital transformation, robotic process automation, machine learning, AI, prescriptive…

As organizations look back on the past year’s successes and failures, too many operational leaders were saying “humbug” about how much money their companies shelled out this year on supply chain planning. How can you tell if you’re spending too much on this mission-critical function? Start by…

Early January is always full of hope and promise, both in our personal lives and at work. But as we all know from past failures, resolutions don’t get very far without a solid plan. Now is the perfect time to set a New Year’s resolution to make your KM program the best it can be—and then identify…

New year, new priorities? Where will your organization be focusing your efforts in 2018? As you get ready to tackle this new year, APQC's research team wants to ensure we understand what your top priorities and challenges are for 2018. We want the research we conduct and the content we create to…