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Digitalization and Other Reasons 2018 Isn’t Just Another Year in Process Management
We’re roughly a quarter of the way through 2018 and from what I can tell so far, this year isn’t too different from last year. Everyone is still ad dicted to their smart phones, the weather is still crazy, and the Houston Rockets are still the best team in professional basketball. Yep…hardly…
How Finance Organizations Can Have Even Faster Cycle Time to Close
In the CFO Magazine’s 2018 Metric of the Month article, APQC’s CFO Perry D. Wiggins shares how top performing finance organizations are dramatically faster on the cycle time to monthly close. They are achieving these gains by better data governance, common data definitions, and standardized charts…
Keys to Evolve and Sustain a KM Program
Growing up, I spent a lot of time watching baseball and sports movies. One of my favorite movies was Field of Dreams and I can still remember hearing Shoeless Joe say, “If you build it, he will come.” Those of us who’ve seen the movie recall that it wasn’t an easy feat to build a baseball field in…
How to Overcome Barriers to KM Engagement Through Storytelling
I remember the first time I watched a TED talk. I was mesmerized by the story, wondering who this person was and how they kept me curious, attentive, and engaged. The speaker masterfully wove together a personal vignette and linked it with a broader theme to captivate my attention. My emotions were…
Changes at Toys R Us: Consider the Impact Across the Supply Chain
As consumers of the toys and games carried at Toys R Us, many people I know are eager to take advantage of closeout sales as the largest independent toy seller in the United States prepares for liquidation. However, while it can be good news in the short-term for some consumers’ wallets and perhaps…
Working Out Loud Is KM’s Most Transformative Trend
Last week I had the pleasure of recording a podcast with Stan Garfield, a long-time community leader, experienced speaker, and prolific author in the knowledge management space. I asked Stan about the latest developments in knowledge management, and he shared his top 10 list of trends and hot…
Why Digital HR is a Big Deal for All
On a recent APQC webinar, Georg Lange described his experience digitalizing the HR function at global agribusiness Syngenta. I asked Georg to answer some basic questions on this emerging topic. Following are his answers about why HR digitalization matters to all. APQC members can learn…
Preparing for a Process Management Paradigm Shift
There are moments in your life that are seared into your memory. This usually happens because they either fundamentally change how you think about or tie together fragmented ideas you hold about the world around you. The underlying rules and patterns of existence. For me one of those moments was…
3 Reasons Why You Need Strategic Planning in Education
Strategic planning is not just for the business world. While strategic plans have been around in the education sector since the 1980s, it’s not as commonly known. Strategic planning is one tool APQC offers to the education sector as part of its improvement initiatives. Many school districts are…
How to Get People to REALLY Share Knowledge in Groups
One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.…