The Latest Trends and Performance Levers for HR Shared Services Organizations

Published On:

December 07, 2023

Authored By:

Molly Donofrio, Partner and HCM Practice Lead at ScottMadden and Karen Hilton, Partner and Research Lead at ScottMadden

Public Content:

For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the shared services delivery model.

In this webinar, Molly Donofrio and Karen Hilton, partners in ScottMadden’s Corporate & Shared Services practice, share the latest trends in HR Shared Services staffing, performance, and practices and key levers that organizations can use to fine tune the model for optimal results.

To view a copy of the presentation slides, click here.

Type:

Webinars & Videos

Topics:

Human Capital Management, Shared Services

Tags:

Shared services

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

The Latest Trends and Performance Levers for HR Shared Services Organizations

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