Why KM Should Define Its Knowledge Flow Processes

Published On:
January 10, 2023
Authored By:
APQC
Members-Only Content:

A knowledge flow process describes how knowledge moves through an organization. It starts when new knowledge is created and outlines all the people and systems through which the knowledge passes before it is accessed and used for some business benefit. In this article, you will learn more about defined knowledge flow processes and their connection to KM engagement and success.

Also found in Exploring APQC's Knowledge Flow Process, 2022 KM Program Benchmarks and Metrics
Type:
Articles
Topics:
Knowledge Management, KM Strategy, Knowledge Mapping and Flow

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