Why Bother Assessing Process Maturity
Why bother assessing process maturity? Why bother embedding Business Process Excellence in business teams across an enterprise? How could building effective and efficient processes lead to a high-performing, reliable network?
In this webinar, Indrajit Ray, process transformation senior manager for Australia’s National Broadband Network (NBN Co), shares their process maturity journey and how it scaled that journey to 8 million happy homes.
Viewers will learn how NBN Co:
- learned to unlock the knowledge within itself to achieve success,
- sought to change for better, through more mature processes,
- became a learning organization by changing mindsets, skillsets, and behaviors.
This is a recording of the webinar; click here for a copy of the presentation.