Understanding Process Knowledge

Published On:
July 26, 2023
Authored By:
APQC
Members-Only Content:

Process management and knowledge management are separate but related fields that aim to improve organizational efficiency. Organizations are increasingly recognizing the benefits of managing process knowledge as interconnected entities, rather than separate ones. 

In the June 2023 APQC webinar, Jeff Varney, Cindy Hubert, and Lynda Braksiek discussed the definition of process knowledge and how managing it proactively can improve quality, solve problems, and enhance experiences.

Also found in 2023 Knowledge Management Webinars, Managing Process Knowledge
Type:
Articles
Topics:
Knowledge Management, KM Roles, Governance, and Leadership, KM Tools and Approaches, Business Process Management (BPM), Process Management
Tags:
Governance , Roles and responsibilities 

Related Resources