Emerging Technologies for KM: Consumer Products/Packaged Goods/Food & Beverage Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.
This report summarizes the findings about Knowledge Management (KM) teams' role in their organization’s digital strategy and how emerging technology enables KM in the Consumer Products/Packaged Goods/Food & Beverage Industry. Topics covered include knowledge management in technology strategy, current technology implementation enabling KM (including AI), and primary drivers and barriers to successful technology implementation.
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