Crafting a Business-Friendly Process Framework at DXC Technology

Published On:
February 18, 2022
Authored By:
APQC
Members-Only Content:

Organizations struggle with balancing process standardization with customability and ensuring end-users have the contextual information they need to execute work effectively. 

This case study explores how DXC Technology created EDGE, an integrated, enterprise-wide process framework and portal that provides easy access to contextual information as well as the ability to tailor standard processes to meet local needs.